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User’s Manual 10-1
Qosmio F10
Chapter 10
Troubleshooting
TOSHIBA designed the computer for durability. However, should problems
occur, following the procedures in this chapter can help to determine the
cause.
All readers should become familiar with this chapter. Knowing what might
go wrong can help prevent problems from occurring.
Problem solving process
Resolving problems will be much easier if you observe the following
guidelines:
■ Stop immediately when you recognize a problem exists. Further action
may result in data loss or damage. You may destroy valuable problem-
related information that can help solve the problem.
■ Observe what is happening. Write down what the system is doing and
what actions you performed immediately before the problem occurred.
If you have a printer attached, print a copy of the screen using PrtSc.
The questions and procedures offered in this chapter are meant as a guide,
they are not definitive problem solving techniques. Many problems can be
solved simply, but a few may require help from your dealer. If you find you
need to consult your dealer or others, be prepared to describe the problem
in as much detail as possible.
- Qosmio F10 1
- Copyright 2
- Disclaimer 2
- Trademarks 3
- Macrovision License 3
- EU Declaration of Conformity 3
- Working environment 4
- CE compliance 4
- Modem warning notice 5
- Panasonic 6
- DVD Super Multi UJ-830 7
- HITACHI LG 8
- International precautions 9
- User’s Manual x 10
- Table of Contents 11
- Chapter 3: Getting Started 12
- Chapter 4: Operating Basics 12
- Chapter 5: The Keyboard 13
- Chapter 6: Power 14
- Chapter 7: HW Setup 14
- Chapter 9: Optional Devices 15
- Chapter 10: Troubleshooting 16
- User’s Manual xvii 17
- Manual contents 18
- Conventions 19
- Key operation 20
- Messages 20
- General Precautions 21
- PC card overheating 22
- Mobile phones 22
- Disclaimers 22
- LCD Display 23
- Afterimage 24
- Chapter 1 25
- Software 26
- Documentation 27
- Features 28
- User’s Manual 1-5 29
- Introduction 29
- Pointing Device 30
- Multimedia 31
- Communications 32
- Security 33
- Special features 34
- User’s Manual 1-11 35
- Utilities 36
- User’s Manual 1-13 37
- User’s Manual 1-14 38
- User’s Manual 1-15 39
- Chapter 2 40
- Left side 41
- User’s Manual 2-3 42
- The Grand Tour 42
- Right side 43
- Backside 44
- User’s Manual 2-6 45
- Underside 46
- Front with the display open 47
- User’s Manual 2-9 48
- Indicators 49
- Keyboard indicators 50
- User’s Manual 2-12 51
- Optical media drives 52
- Chapter 3 55
- General conditions 56
- Placement of the computer 56
- Seating and posture 57
- Lighting 57
- Connecting the AC adaptor 58
- Opening the display 59
- Turning on the power 60
- Turning off the power 61
- Benefits of hibernation 62
- Starting Hibernation 62
- Automatic Hibernation 62
- Standby mode 63
- Restarting the computer 64
- Restoring the complete system 65
- Chapter 4 66
- USB connector 67
- USB port 67
- Using optical media drives 68
- Eject hole 69
- Laser lens 69
- Removing discs 70
- TV Tuner 71
- TV antenna port 72
- Antenna adaptor 72
- Antenna cable 72
- Sound System 73
- TOSHIBA Audio Effect 74
- Important message 74
- Before writing or rewriting 75
- User’s Manual 4-11 76
- Operating Basics 76
- When writing or rewriting 77
- RecordNow! Basic for TOSHIBA 77
- Data Verification 78
- DLA for TOSHIBA 79
- How to make a DVD-Video 80
- Important information for use 80
- User’s Manual 4-16 81
- Media care 82
- Region selection 83
- Properties menu 83
- Modem Selection 84
- Dialing Properties 84
- Wireless communication switch 86
- LAN cable types 87
- Connecting a LAN cable 87
- Cleaning the computer 88
- Moving the computer 89
- Heat dispersal 89
- Chapter 5 90
- F1 … F12 function keys 91
- Hot keys 92
- User’s Manual 5-4 93
- The Keyboard 93
- User’s Manual 5-5 94
- User’s Manual 5-6 95
- Windows special keys 96
- Keypad overlay 96
- Turning on the overlays 97
- Generating ASCII characters 98
- Chapter 6 99
- User’s Manual 6-2 100
- Power conditions continued 100
- Power indicators 101
- Battery types 102
- Real Time Clock battery 103
- Safety precautions 103
- User’s Manual 6-6 104
- User’s Manual 6-7 105
- Charging the batteries 106
- Monitoring battery capacity 107
- Retaining data with power off 108
- Extending battery life 108
- Replacing the battery pack 109
- Installing the battery pack 110
- TOSHIBA Password Utility 111
- Power-up modes 112
- Panel power on/off 113
- System Auto Off 113
- Chapter 7 114
- Power On Display 115
- Boot Priority 115
- Boot Priority Options 115
- User’s Manual 7-3 116
- HW Setup 116
- User’s Manual 7-4 117
- User’s Manual 7-5 118
- Sound Logo 119
- Start Up logo 119
- Chapter 8 120
- User’s Manual 8-2 121
- User’s Manual 8-3 122
- User’s Manual 8-4 123
- User’s Manual 8-5 124
- QosmioPlayer mode 125
- Arrow up 126
- Arrow left 126
- Arrow right 126
- AV Buttons function 128
- Non TV tuner model 129
- QosmioPlayer 131
- User’s Manual 8-13 132
- User’s Manual 8-14 133
- Using the Remote Controller 134
- USB ports 135
- User’s Manual 8-17 136
- Installing/Removing batteries 137
- Remote Controller 138
- Battery holder 139
- Switching video Input 140
- User’s Manual 8-22 141
- Monitor Input Settings window 141
- Chapter 9 142
- Inserting a PC card 143
- Removing a PC card 143
- Bridge media slot 144
- Formatting an SD card 145
- Inserting an SD card 145
- Removing an SD card 146
- SD card care 146
- Memory Stick/Memory Stick Pro 147
- Inserting an xD picture card 148
- Removing an xD picture card 148
- Memory card care 148
- MultiMediaCard 149
- Removing a MultiMediaCard 150
- MultiMediaCard care 150
- Memory expansion 151
- Removing memory module 152
- Battery packs 153
- AC adaptor 154
- Battery charger 154
- USB Floppy disk drive 154
- External monitor 154
- Installation 155
- Changing the resolution 156
- Monitor-in 157
- Exiting the QosmioPlayer mode 158
- S-Video-in 159
- Model without the TV Tuner 160
- Precautions 161
- Connecting 161
- Security lock 162
- Chapter 10 163
- Preliminary checklist 164
- Analyzing the problem 164
- Hardware and system checklist 165
- Self test 166
- AC power 167
- Password 168
- Keyboard 169
- LCD panel 169
- Hard disk drive 169
- DVD Super Multi drive 170
- USB floppy disk drive 171
- Pointing device 173
- USB mouse (optional) 174
- Sound system 175
- External Monitor 175
- User’s Manual 10-14 176
- Troubleshooting 176
- Wireless LAN 177
- TV output signal 177
- TOSHIBA support 178
- Appendix A 179
- User’s Manual A-2 180
- Specifications 180
- Appendix B 181
- Table1 Video modes (VGA) 182
- User’s Manual B-3 183
- Display Controller and Modes 183
- Table 2 Video modes (SVGA) 184
- User’s Manual B-5 185
- User’s Manual B-6 186
- Appendix C 187
- Supported Frequency Sub-bands 188
- User’s Manual C-3 189
- User’s Manual C-4 190
- User’s Manual C-5 191
- Appendix D 192
- User’s Manual D-2 193
- AC Power Cord and Connectors 193
- Appendix E 194
- Appendix F 195
- TOSHIBA Theft Registration 196
- Glossary 197
- User’s Manual Glossary-2 198
- User’s Manual Glossary-3 199
- User’s Manual Glossary-4 200
- User’s Manual Glossary-5 201
- User’s Manual Glossary-6 202
- User’s Manual Glossary-7 203
- User’s Manual Glossary-8 204
- User’s Manual Glossary-9 205
- User’s Manual Glossary-10 206
- User’s Manual Glossary-11 207
- User’s Manual Glossary-12 208
- User’s Manual Glossary-13 209
- User’s Manual Glossary-14 210
- User’s Manual Index-1 211
- User’s Manual Index-2 212
- User’s Manual Index-3 213
- User’s Manual Index-4 214
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