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User’s Manual 9-1
Satellite M60
Chapter 9
Troubleshooting
TOSHIBA designed the computer for durability. However, should problems
occur, following the procedures in this chapter can help to determine the
cause.
All readers should become familiar with this chapter. Knowing what might
go wrong can help prevent problems from occurring.
Problem solving process
Resolving problems will be much easier if you observe the following
guidelines:
■ Stop immediately when you recognize a problem exists. Further
action may result in data loss or damage. You may destroy valuable
problem-related information that can help solve the problem.
■ Observe what is happening. Write down what the system is doing and
what actions you performed immediately before the problem occurred.
If you have a printer attached, print a copy of the screen using PrtSc.
■ Isolate the problem. Using the tools available to you, such as the
troubleshooting tips in this chapter, try to discover the specific actions
that caused the problem.
The questions and procedures offered in this chapter are meant as a guide,
they are not definitive problem solving techniques. Many problems can be
solved simply, but a few may require help from your dealer. If you find you
need to consult your dealer or others, be prepared to describe the problem
in as much detail as possible.
- Satellite M60 Series 1
- User’s Manual 1
- Copyright 2
- Disclaimer 2
- Trademarks 2
- Macrovision License of Notice 3
- Safety Instructions 3
- EU Declaration of Conformity 5
- International precautions 7
- Modem warning notice 9
- General Precautions 10
- User’s Manual xi 11
- Express Media Player 13
- LCD Brightness and Eye Strain 13
- CE compliance 13
- Working environment 13
- Wireless LAN and your Health 14
- Limitation of Liability 15
- Usage Restrictions 15
- Table of Contents 17
- Operating Basics 18
- The Keyboard 18
- Manual contents 21
- Conventions 22
- Messages 23
- Chapter 1 25
- Software 26
- Features 27
- 1-4 User’s Manual 28
- Introduction 28
- TouchPad 29
- 1-6 User’s Manual 30
- Multimedia 31
- Communications 32
- Security 32
- Security Lock Slot 32
- Special features 33
- Utilities 34
- User’s Manual 1-11 35
- 1-12 User’s Manual 36
- Chapter 2 37
- Left side 38
- Right side 39
- Back side 40
- Underside 41
- Front with the display open 42
- User’s Manual 2-7 43
- The Grand Tour 43
- 2-8 User’s Manual 44
- Keyboard Indicators 45
- Optical Disc drive 45
- Writable discs 46
- AC adapter 47
- 2-12 User’s Manual 48
- Chapter 3 49
- General conditions 50
- Placement of computer 50
- Seating and posture 51
- Lighting 51
- Connecting the AC adapter 52
- Opening the display 53
- Turning on the power 54
- Turning off the power 55
- Benefits of Hibernation 56
- Starting Hibernation 56
- Automatic Hibernation 56
- Standby mode 57
- Restarting the computer 58
- User’s Manual 3-11 59
- Getting Started 59
- 3-12 User’s Manual 60
- Chapter 4 61
- Using the internal modem 62
- IMPORTANT SAFETY INSTRUCTIONS 63
- Region selection 63
- Properties menu 64
- Modem Selection 64
- Dialing Properties 64
- Connecting the LAN cable 66
- Using optical disc drives 68
- User’s Manual 4-9 69
- Pressing the eject button 69
- Pulling the drawer open 69
- 4-10 User’s Manual 70
- Inserting a disc 70
- Closing the drive drawer 70
- Removing optical media discs 71
- CD/DVD play control buttons 72
- Express Media Player Settings 74
- Initial settings 74
- User’s Manual 4-15 75
- Table 2 Keyboard Code 75
- 4-16 User’s Manual 76
- Important message 77
- Before writing or rewriting 78
- When writing or rewriting 79
- User’s Manual 4-21 81
- Media Care 83
- Diskettes 83
- 4-24 User’s Manual 84
- Cleaning the computer 85
- Moving the computer 85
- 4-26 User’s Manual 86
- Chapter 5 87
- F1 ... F12 function keys 88
- Windows special keys 89
- Desktop-style Keyboard 90
- Chapter 6 91
- Power indicators 92
- Battery types 93
- Real Time Clock battery 94
- Safety precautions 94
- User’s Manual 6-5 95
- 6-6 User’s Manual 96
- Charging the batteries 97
- Monitoring battery capacity 98
- Extending battery life 99
- Replacing the battery pack 100
- Installing the battery pack 101
- TOSHIBA Password Utility 102
- Power-up modes 103
- Panel power off/on 103
- Power and Power-Up Modes 104
- 6-14 User’s Manual 104
- Chapter 7 105
- 7-2 User’s Manual 106
- HW Setup 106
- User’s Manual 7-3 107
- Wake-up on LAN 108
- Built-in LAN 108
- Chapter 8 109
- Installing a PC card 110
- Removing a PC card 111
- ExpressCard 112
- Removing an ExpressCard 113
- Installing a memory card 114
- Removing a memory card 115
- Memory expansion 116
- Installing a memory module 117
- Removing a memory module 118
- Additional battery pack 119
- Additional AC adapter 120
- External monitor 120
- Television 120
- User’s Manual 8-13 121
- Optional Devices 121
- 8-14 User’s Manual 122
- For the Intel Chipset 123
- 3. Click Setting tab 123
- Graphics Media 124
- Accelerator Driver 124
- 6. Adjusting the TV settings 124
- For NVIDIA Chipset: 125
- 3. Click the Settings tab 125
- 8-18 User’s Manual 126
- Precautions 127
- Connecting 127
- Disconnecting 127
- Security lock 128
- Chapter 9 129
- Preliminary checklist 130
- Analyzing the problem 130
- Hardware and system checklist 131
- Self test 132
- AC power 133
- Keyboard 134
- LCD panel 135
- Hard disk drive 135
- Password 135
- CD-RW/DVD-ROM drive 136
- User’s Manual 9-9 137
- Troubleshooting 137
- 9-10 User’s Manual 138
- Memory Card 139
- Sound system 139
- Pointing device 140
- TV output signal 141
- Standby/Hibernation 142
- Real Time Clock 142
- User’s Manual 9-15 143
- Wireless LAN 144
- TOSHIBA support 145
- 9-18 User’s Manual 146
- Appendix A 147
- Built-in Modem 148
- Appendix B 149
- B-2 User’s Manual 150
- Display Modes 150
- User’s Manual B-3 151
- 3. Click the Setting tab 152
- User’s Manual B-7 155
- B-8 User’s Manual 156
- Appendix C 157
- C-2 User’s Manual 158
- AC Power Cord and Connectors 158
- Appendix D 159
- TOSHIBA Theft Registration 160
- Glossary 161
- Glossary-2 User’s Manual 162
- User’s Manual Glossary-3 163
- Glossary-4 User’s Manual 164
- User’s Manual Glossary-5 165
- Glossary-6 User’s Manual 166
- User’s Manual Glossary-7 167
- Glossary-8 User’s Manual 168
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