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User's Manual Troubleshooting 9-13
Version
1
Last Saved on 10/12/99 02:16
Tecra 8100 User's Manual – 8100_UK.DOC – ENGLISH – Printed on 13/12/99 as
IM8100UK
PS/2 mouse
Problem Procedure
On-screen pointer
does not respond to
PS/2 mouse operation
Check that the PS/2 mouse cable’s 6-pin
connector is firmly connected to the
mouse/keyboard port.
You may have connected the mouse after turning
the computer on. Turn off the computer, make
sure the mouse is firmly connected and turn the
computer back on.
Is your software configured to recognise the
mouse? Check the software documentation.
If problems persist, contact your dealer.
Serial mouse
Problem Procedure
On-screen pointer
does not respond to
serial mouse
operation
Check for a firm connection between the
computer’s serial port and the cable’s 9-pin
connector.
Did you connect the mouse before turning on the
computer?
Is the
Serial port
option in Hardware Setup
or TSETUP program set properly?
Is your software configured to recognise the
mouse? Check the software documentation.
If problems persist, contact your dealer.
PC card
Refer also to Chapter 8, Optional Devices.
Problem Procedure
PC card error occurs Reseat the PC card to make sure it is firmly
connected.
Make sure the connection between the external
device and the card is firm.
Check the card’s documentation and the online
manual for CardWorks.
If problems persist, contact your dealer.
- *T201115-EN* 1
- Copyright 2
- Disclaimer 2
- Trademarks 2
- EU Declaration of Conformity 3
- User's Manual v 5
- CLASS 1 LASER PRODUCT 5
- LASERSCHUTZKLASSE 1 5
- TO EN60825 5
- General Precautions 7
- CE compliance 8
- Working environment 8
- Conformity Statement 9
- BLANK PAGE 10
- Table of Contents 11
- User's Manual xiii 13
- User's Manual xv 15
- Manual contents 17
- Conventions 18
- Key operation 19
- Messages 19
- Introduction 21
- Windows 95 or 98 install 22
- Windows NT 23
- Features 24
- Special features 29
- Utilities 32
- SelectBay options 34
- The Grand Tour 35
- Left side 37
- Right side 38
- Back side 39
- Underside 40
- Front with the display open 41
- Indicator panels 43
- System indicator panel 44
- AC adaptor 45
- DISK-IN-USE INDICATOR 46
- DISKETTE SLOT 46
- EJECT BUTTON 46
- EJECT HOLE 47
- RELEASE LATCH 50
- Getting Started 51
- General conditions 52
- Placement of computer 52
- Seating and posture 53
- Lighting 54
- Work habits 54
- Connecting the AC adaptor 55
- Opening the display 56
- Turning on the power 57
- Turning off the power 58
- Restarting the computer 58
- Restoring the complete system 59
- Operating Basics 61
- ACCUPOINT CAP 62
- Changing SelectBay modules 63
- Removing the CD-ROM drive 64
- Installing a module 65
- Using CD-ROM/DVD-ROM drives 66
- Pulling the drawer open 67
- Inserting a CD 68
- Closing the CD-ROM drawer 68
- Removing CDs 69
- Preparing the attachment 70
- Loading the drive 71
- Unloading the drive 71
- Connecting the drive 72
- Diskette care 73
- Using the microphone 74
- Connecting the modem 74
- Cleaning the computer 75
- Moving the computer 76
- Heat dispersal 76
- The Keyboard 77
- F1…F12 function keys 78
- Keypad overlay 82
- Numeric mode 83
- Generating ASCII characters 84
- Power and Power-Up Modes 85
- Power indicators 87
- Battery types 88
- Secondary battery (option) 89
- Real Time Clock battery 89
- Safety precautions 90
- Charging the batteries 91
- Monitoring battery capacity 92
- Replacing the battery pack 94
- Removing the battery pack 95
- Password = 97
- Power-up modes 98
- Resume mode 99
- Automatic enabling of Resume 100
- Resume precautions 100
- Panel power on/off 101
- System auto off 101
- Auto power on 102
- Ring indicator power on 102
- TSETUP and Passwords 103
- Executing TSETUP 104
- Default configuration 105
- TSETUP options 106
- Battery Save Mode 107
- IM8100UK 108
- Version 109
- Auto Power On 110
- Alarm Volume 110
- System Beep 110
- Panel Power On/Off 110
- Configuration 111
- I/O Ports 111
- Built-in Modem 112
- Parallel 113
- Drives I/O 114
- Settings for Hard Disk Drive 114
- Settings for DVD-ROM drive 114
- Floppy disk I/O 114
- Passwords 115
- How to set the passwords 116
- User password 117
- Hard disk password 117
- How to reset the passwords 118
- Optional Devices 123
- PC cards 124
- Removing a PC card 125
- Using the PC card lock 126
- Hard disk drive pack 127
- Installing the HDD pack 128
- Memory expansion 129
- Removing the memory module 130
- Additional battery pack 131
- Secondary battery pack 131
- Additional AC adaptor 132
- Battery charger 132
- SelectBay HDD Adaptor II 132
- Installing the HDD 133
- Closing the lid 133
- CD-ROM drive 134
- DVD-ROM drive 134
- NetDock Port Replicator 134
- Expansion Station 135
- CardDock 135
- Parallel printer 136
- External monitor 136
- Television 137
- PS/2 mouse 138
- PS/2 keyboard 138
- Security lock 139
- Troubleshooting 141
- Preliminary checklist 142
- Analysing the problem 142
- Hardware and system checklist 143
- Self test 144
- Power switch 145
- Overheating power down 145
- AC power 145
- Password 147
- Hot keys 147
- Keyboard 147
- LCD panel 148
- Hard disk drive 148
- Diskette drive 151
- Infrared port 151
- Pointing device 152
- Serial mouse 153
- Sound system 154
- TV output signal 155
- Hibernation 156
- Diagnostic test 157
- Choosing test options 158
- Test sequence 159
- Subtests 159
- CHARACTER ATTRIBUTES 160
- PRESS [ENTER] KEY 160
- Character sets 161
- Graphics capabilities 162
- Floppy disk (Diskette test) 163
- Hard disk test 163
- Printer test 164
- Before you call 165
- Where to write 165
- Specifications 167
- Power Requirements 168
- Processor 168
- PC card slot 171
- Internal modem 171
- Software 171
- AccuPoint II 171
- AC Power Cord and Connectors 173
- What the warranty covers 175
- Keyboard Layouts 179
- Display Controller and Modes 185
- Table 1. Video modes 186
- If your computer is stolen 189
- Toshiba Theft Registration 190
- ASCII Character Codes 191
- K56flex mode 197
- S-register 198
- Internal Modem Guide 199
- Removing the internal modem 200
- Removing the dummy modem 201
- Installing the internal modem 202
- Installing the battery pack 203
- Connection procedures 204
- Precautions and notes 205
- Glossary 207
- User's Manual Index 1 221
- Index 2 User's Manual 222
- User's Manual Index 3 223
- Index 4 User's Manual 224
- User's Manual Index 5 225
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