Toshiba Qosmio Personal Computer X500 Manuel d'utilisateur

Qosmio X500 Maintenance Manual (960-Q08) Toshiba Personal Computer Qosmio X500 Maintenance Manual TOSHIBA CORPORATION File Number 960

Qosmio X500 Maintenance Manual (960-Q08) Chapter 4 Replacement Procedures 4.1 Overview...

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC Qo

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 16

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC 7

Test Program for Field. 18 Qosmio X500 Maintenance Manual (960-Q08) 3.5 Memory Test To execute the Memory Test select 02 from the Diagnostic Test Me

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 19 5. Address pattern test “16 bit write and 16 bit read” of address pattern data i

Test Program for Field. 20 Qosmio X500 Maintenance Manual (960-Q08) with the original data patterns. Addresses are displayed in 64KB increments durin

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 21 Test Process: 1. Checks the memory size to determine the maximum size of ins

Test Program for Field. 3.6 Keyboard Test To execute the Keyboard Test select 03 from the Diagnostic Test Menu, press Enter and follow the directions

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 23 Subtest 04 Hot Key Display [9 Key] This subtest is used for the 9 hot key and fu

Test Program for Field. LEFT PRESS RIGHT PRESS TOUCH_PAD TEST Please Do Not Press the Left and Right Button At The Same Time 24 Qosmio X500 Ma

Qosmio X500 Maintenance Manual (960-Q08) 4.21 Web Camera module...

Test Program for Field. 3.7 Display Test To execute the Display Test select 04 from the Diagnostic Test Menu, press Enter and follow the directions d

Test Program for Field. Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loo

Test Program for Field. Subtest 03 80 * 25 Character Display This subtest uses 80*25 video resolution to display character codes 20H - 7EH using Mode

Test Program for Field. Subtest 04 320 * 200 Character Display This subtest uses 320*200 video resolution to display green, red and yellow followed b

Test Program for Field. 320*200 GRAPHICS DISPLAY : [ D ] BLACK D GRAY BLUE

Test Program for Field. Subtest 05 640 * 200 Character Display This subtest uses 640*200 video resolution to display three windows, each window drive

Test Program for Field. Subtest 06 640 * 480 Character Display This subtest uses 640*350 video resolution to display 16 colors: black, blue, green, c

Test Program for Field. 640*480 GRAPHICS DISPLAY : [12 ] BLACK DARK GRAY BLUE LIGHT BLUE GREEN LIGHT GREEN CYAN L

Test Program for Field. Subtest 07 Display Page This subtest displays video pages zero through seven. DISPLAY PAGE 0 0000000000000000000000000000

Test Program for Field. Subtest 08 "H" Pattern Display This subtest displays a full screen of "H" patterns. HHHHHHHHHHHHHHHHHHHH

Qosmio X500 Maintenance Manual (960-Q08) Appendices Appendix A Handling the LCD Module ...

Test Program for Field. Subtest 10 Color Graphics Display This subtest displays three colors, cyan, white and yellow on the screen as shown below.

Test Program for Field. Subtest 11 Color Attributes Display This subtest displays 16 colors: black, blue, green, cyan, red, magenta, brown, white, da

Test Program for Field. NOTE: The following screen does not display correctly. It will be amended in the next version. Qosmio X500 Maintenance Manua

Test Program for Field. 38 Qosmio X500 Maintenance Manual (960-Q08) Press [Enter] Key To exit this subtest an

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 39 Subtest 12 Color Tiling This subtest displays black, gray, white, and 3 gradatio

Test Program for Field. 40 Qosmio X500 Maintenance Manual (960-Q08) 3.8 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a for

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 41 Subtest 04 Write Specified Address NOTE: The first two digits of the ADDRESS ind

Test Program for Field. 42 Qosmio X500 Maintenance Manual (960-Q08) 3.9 Hard Disk Test To execute the Hard Disk Test select 06 from the Diagnostic T

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 43 Subtest 04 Cross Talk and Peak Shift This subtest writes eight of the most like

Test Program for Field. 44 Qosmio X500 Maintenance Manual (960-Q08) Subtest 07 Sequential Write This subtest writes specified data to all cylinders

Qosmio X500 Maintenance Manual (960-Q08)

Test Program for Field. 3.10 Real Time Clock Test To execute the Real Time Clock Test select 07 from the Diagnostic Test Menu, press Enter and follow

Test Program for Field. Subtest 02 Backup Memory This subtest writes 50 bytes of test data (FFH, AAH, 55H, and 00H) to the CMOS 14th address, then re

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 47 3.11 Cache Memory Test To execute the Cache Memory Test select 08 from the Diagn

Test Program for Field. 48 Qosmio X500 Maintenance Manual (960-Q08) Subtest 04 Bit Shift Pattern Test This subtest reads the contents of cache memor

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 49 3.12 High Resolution Display Test To execute the High Resolution Display Test s

Test Program for Field. Subtest 02 640*480 Mode Display This subtest uses 640*480 video resolution to display a high resolution white frame, 256 let

Test Program for Field. Subtest 03 800 * 600 Mode Display This subtest uses 800*600 video resolution to display a high resolution white frame, 256 l

Test Program for Field. Subtest 04 1024* 768 Mode Display This subtest uses 1024*768 video resolution to display a high resolution white frame, 256 l

Test Program for Field. Subtest 05 “H” Pattern Display This subtest uses the 1024*768 Mode to display a high resolution white frame, “H” letters (8*

Test Program for Field. Subtest 06 Focus Test ( “E” Pattern) This subtest sets the 1024*768 Mode and displays “E” patterns (18*18 dot fonts), at 56 l

Qosmio X500 Maintenance Manual (960-Q08) Chapter 1 Hardware Overview

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 55 3.13 Multimedia Test To execute the Multimedia Test select 10 from the Diagnost

Test Program for Field. 56 Qosmio X500 Maintenance Manual (960-Q08) 3.14 MEMORY2 Test To execute the Expansion Test select 11 from the Diagnostic T

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 57 Tee test method is the same as Subtest2. However, the data to be used differs. 7F

Test Program for Field. 58 Qosmio X500 Maintenance Manual (960-Q08) 3.15 Error Codes and Error Status Names The following table lists the error code

Test Program for Field. Table 3-2 Error codes and error status names (2/2) Device Name Error Code Error Status Name HDD BB Undefined Error CC Writ

Test Program for Field. 60 Qosmio X500 Maintenance Manual (960-Q08) 3.16 Running Test NOTES: 1. You may add or delete subtests using the Runnin

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 61 3.17 DMI INFOEMATION Select 03 from the Diagnostics Menu and press Enter to Chec

Test Program for Field. 62 Qosmio X500 Maintenance Manual (960-Q08) b. Wireless LAN ID ( 001E4CXXXXXX ) c. AC Adapter Select [1]65W [2]75W [3]90W

Test Program for Field. 3.18 Log Utilities This function logs error information generated while a test is in progress and stores the results in RAM (

Test Program for Field. 64 Qosmio X500 Maintenance Manual (960-Q08) 2. Error information displayed on the screen can be manipulated with the followi

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) ii1 Hardware Overview Chapter 1 Contents 1.1 Features...

Test Program for Field. 3.19 System Configuration Select 05 from the Diagnostics Menu and press Enter to display the following system configuration:

Test Program for Field. 3.20 Running Test Edit Item 3.20.1 Function Description Function description lets you add or delete the subtests used to exec

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 67 1. Enter a number or 0 for Loop Count and press Enter. Select a number from 1 t

Test Program for Field. 3.21 Common Tests and Operation 3.21.1 How to operate a window To input parameters, or open a window use the following keys.

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 69 Pass Count Displays the number of times the test has been executed. Error Count

Test Program for Field. 3.21.4 Test Stop Display If an error occurs during a Subtest and YES is selected for Error Stop, the following message display

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-i Chapter 4 Replacement Procedures

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-ii Chapter 4 Contents 4.1 Overview...

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-iii 4.21 Web Camera module...

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-iv Figure 4-13-2 Remove the screws(from bottom side) ...

Hardware Overview Chapter 1 Qosmio X500 Maintenance Manual (960-Q08)

Replacement Procedures 4 2 4.1 Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-2 Safety Precautions Please read the following safety instruct

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-3 Before You Begin Take note of the following points before st

Replacement Procedures Disassembly Procedure Three main types of cable connector are used.  Pressure plate connector  Spring connector  Norma

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-5 Assembly Procedure After the computer has been disassembled

Replacement Procedures Screw Tightening Torque Use the following torque when tightening screws. CAUTION: Overtightening may damage screws or parts.

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-7 Screw Notation To make maintenance of the computer easier, m

Replacement Procedures 4.2 Battery pack Removing the battery pack The following describes the procedure for removing the battery pack (See Figure

Replacement Procedures NOTE: Dispose of the used battery pack in accordance with the laws and ordinances of your local authority. Installing the b

Replacement Procedures 4.3 PC card Removing a PC card The following describes the procedure for removing a PC card (See Figure 4-3-1). CAUTION: In

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 1Features 1.

Replacement Procedures 1. Make sure the PC card does not stick out. 2. Insert a PC card and press it until it is securely connected. Figure 4-3

Replacement Procedures 4.4 SSD/HDD (Main HDD) Removing a SSD/MAIN HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for removing the

Replacement Procedures CAUTION: When a SSD/HDD is installed, they are installed in the position as the following figure. Figure 4-4-2 Remove

Replacement Procedures 5. Remove the following screws securing the SSD/HDD holder and remove the SSD/ HDD holder.  M3.03.0B FLAT BIND screw

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-15 Installing SSD/MAIN HDD-H9.5mm / HDD-H12.5 mm The following

Replacement Procedures 4.5 Optical disk drive NOTE: Do not apply excessive force to the top of an optical disk drive. Do not touch the shade

Replacement Procedures Figure 4-5-2 Disassemble the side bracket Installing an optical disk drive The following describes the procedure for ins

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-18 4.6 Slot in Optical disk drive NOTE: Do not apply excessi

Replacement Procedures Figure 4-6-1 Remove an optical disk drive Figure 4-6-2 Disconnect the Slot in ODD from Motherboard Qosmio X500 Maintena

Replacement Procedures Figure 4-6-3 Disassemble the bracket from slot in ODD Installing an optical disk drive The following describes the procedur

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Replacement Procedures 4.7 HDD (SECOND HDD) Removing second HDD-H9.5mm / HDD-H12.5mm The following describes the procedure for removing the second

Replacement Procedures CAUTION: When a HDD is installed, they are installed in the position as the following figure. Figure 4-7-2 Remove th

Replacement Procedures 5. Remove the following screws securing the HDD holder and remove the HDD holder.  M3.03.0B FLAT BIND screw x4 Fi

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-24 Installing Second HDD-H9.5mm / HDD-H12.5mm The following de

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-25 4.8 Memory module CAUTION: The power of the computer must

Replacement Procedures Figure 4-8-1 Remove memory slot cover Figure 4-8-2 Remove a memory module Qosmio X500 Maintenance Manual (960-Q08)

Replacement Procedures Installing a memory module To install a memory module, confirm that the computer is in boot mode. Then perform the following

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-28 4.9 Keyboard Removing the keyboard The following describes

Replacement Procedures Figure 4-9-1 Remove screws for KB Holder Qosmio X500 Maintenance Manual (960-Q08) 4-29

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-30 Installing the keyboard The following describes the procedu

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 3 Bridge m

Replacement Procedures 4.10 Wireless LAN card Removing a Wireless LAN card The following describes the procedure for removing a Wireless LAN card

Replacement Procedures Figure 4-10-2 Remove a wireless LAN card Qosmio X500 Maintenance Manual (960-Q08) 4-32

Replacement Procedures Installing a Wireless LAN card The following describes the procedure for installing a Wireless LAN card. 1. Insert a wirel

Replacement Procedures 4.11 Bluetooth module Remove a Bluetooth module The following describes the procedure for removing a Bluetooth module(see F

Replacement Procedures 4.12 TV Tuner card Removing a TV Tuner card The following describes the procedure for removing a TV Tuner card (See Figure

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08) 4-36 Installing a TV Tuner card The following describes the proc

Replacement Procedures 4 4.13 Display assembly Removing the display assembly The following describes the procedure for removing the display ass

Replacement Procedures  M2.56.5 FLAT BIND screw x11  M2.58.0 FLAT BIND screw x6  M2.54.0 FLAT BIN

Replacement Procedures Figure 4-13-3 Remove the screws (from top side) 8. Disconnect the FFC and cables. 9. Disassembly TOP cover. 10. Pull out

Replacement Procedures Opening the display to 135degree, and remove the hinge screw. ‧ M2.56.5 FLAT BIND screw x6 (Locktight) Figure

Qosmio X500 Maintenance Manual (960-Q08) Copyright © 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual can

Chapter 1 Hardware Overview 1. Web Camera LED*

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Replacement Procedures 4.14 Top Cover assembly Removing the Top cover assembly The following describes the procedure for removing the top cover a

Replacement Procedures 3. Remove the following screws securing the top cover assembly from the front of computer. Pull up and remove the top cove

Replacement Procedures Figure 4-14-3 Disconnect the touch pad flat cable/Fingerprint cable Installing Top Cover assembly The following describes

Replacement Procedures 4.15 Touch pad Removing the touch pad The following describes the procedure for removing the touch pad (See Figure 4-15

Replacement Procedures Figure 4-15-2 Loose the M2.5x3 screw Figure 4-15-3 Remove the touchpad and touchpad board Qosmio X500 Maintenance Manual

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Replacement Procedures 4.16 USB Board The following describes for removing the USB board (See Figure 4-16-1). Removing the USB Board 1. Pull out

Replacement Procedures 4.17 B CAS Board The following describes for removing the B CAS Board (See Figure 4-17-1). Removing the B CAS Board 1. Pu

Replacement Procedures 4.18 System Board CAUTION: 1. when handling the system board, always hold by the edges. Do not touch the printed circuit

Chapter 1 Hardware Overview 1.2 System Block Diagram Figure 1-2-1 shows the system block diagram. Figure 1-2-1 System block diagram for Intel P

Replacement Procedures 2. Disconnect the speaker cable, LCD CABLE, WIRELESS ANTENNA, CRT cable, USB cable, FM CABLE, MDC CABLE, and TV-F ANTENNA f

Replacement Procedures Removing RTC battery The following describes the procedure for removing the RTC battery unit (See Figure 4-18-3 to 4-18-4). 1.

Replacement Procedures Installing the System Board The following describes the procedure for installing the system board. 1. Secure the system board

Replacement Procedures 4.19 CPU Removing the CPU heat sink The following describes the procedure for removing the CPU heat sink (See Figure 4-19-1

Replacement Procedures 4. Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the counterclockwise with a flat-blade screwdriver. 5.

Replacement Procedures Figure 4-19-3 Apply silicon grease 6. Install the CPU heat sink and heat sink holder and secure them with the following scre

Replacement Procedures 4.20 LCD unit / FL inverter CAUTION: When replacing a LCD, it is required that SVP parameter is set. Update with the latest

Replacement Procedures 3. Pull out one insulator and peel off the other one adhered to the inverter. 4. Disconnect the LCD harnesses from the conne

Replacement Procedures 7. Remove the following screws securing the LCD unit.  M2.5x4.0 screw x2  M2.5x5.0 screw x8 8. With the bottom edge

Replacement Procedures 10. Remove the following screws securing the LCD support (LCD unit side) and remove the hinge from the LCD unit.  M2.0x2.5

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Replacement Procedures 4.21 Web Camera module Removing Web Camera module The following describes the procedure for removing the Web Camera module.

Replacement Procedures Figure 4-21-2 Peel off the glue of Web Camera module Installing Web Camera module The following describes the procedure for

Replacement Procedures 4.22 Speaker Box Removing Speaker Box The following describes the procedure for removing Speaker Box. (See Figure 4-22-1 to

Replacement Procedures Figure 4-22-2 Removing the securing screws at right side. 2. Removing the Speaker Box. Figure 4-22-3 Removing the Speaker

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

Replacement Procedures 4.23 Application for Thermal pad and grease on CPU, North Bridge, and VGA board (see Figure 4-22-1 to 4-22-3) I. For Silv

Replacement Procedures Figure 4-23-2 Apply silicon grease for North Bridge 2. Thermal pad and grease used on VGA thermal module. Figure 4-22-3 The

Replacement Procedures Qosmio X500 Maintenance Manual (960-Q08)

A-1 Qosmio X500 Maintenance Manual Maintenance Manual (960-Q08) Appendix A Appendix A Handling the LCD Module Precautions for handling the L

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 7

Handling the LCD Module 3. If the panel’s surface gets fingerprint or dust, put on gloves and wipe it with static electricity cloth. If it is still

Handling the LCD Module 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or c

Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at

Handling the LCD Module 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or o

Qosmio X500 Maintenance Manual (960-Q08) B-1 Appendix B

Board Layout B-2 Qosmio X500 Maintenance Manual (960-Q08) 42 41 29 30 40 3925 34 32 3143 33 38 8 37 35 Figure B-1-2 System board layout (Ba

Board Layout Qosmio X500 Maintenance Manual (960-Q08)

Board Layout B-4 Qosmio X500 Maintenance Manual (960-Q08) (23) CN13 Power/B CONN (24) U2 Audio IC (25) U13 Clock generator (26) U4 E

Board Layout B.2 Touch Pad Board <Front layout> 04 03 01 02 Figure B-2-1 Touch Pad board layou

Board Layout 01 02 Figure B-2-3 Touch Pad board layout (Back) Table B-2-2 Tou

Chapter 1 Hardware Overview 1.3 2.5-inch Hard Disk D

Board Layout B.3 Finger Print Board <Front layout> 01 Figure B-3-1 Finger Prin

Board Layout <Back layout> 01 B-8 Qosmio X500 Maintenance Manual (960-Q08) 02 Figure B-3-3 Finger Pr

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 1Appendix C Pin Assignment CN11 LCD Panel Connectors PIN No. Signal name I/O PIN No.

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 2 CN24 MMB Connector PIN No. Signal name I/O PIN No. Signal name I/O 1 +3VPCU --- 2

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 37 MY2 O 8 MY1 O 9 MY0 O 10 MY4 O 11 MY3 O 12 MY5 O 13 MY14 O 14 MY6 O 15 MY7_K O 16 MY3

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 4 PIN No. Signal name I/O PIN No. Signal name I/O 1 +5V_Felica --- 2 USBP4- I/O 3 U

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 51 GND --- 2 USBP9- I 3 USBP9+ I 4 CPUSB# I/O 5 --- --- 6 --- --- 7 NEW SMCLK I 8

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 6 PIN No. Signal name I/O PIN No. Signal name I/O 1 RTC_NO2 I 2 GND --- CN2 CRT Con

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 7 1 MBAT+ --- 2 MBAT+ --- 3 ID O 4 B/I --- 5 TEMP_MBAT O 6 MBDATA I/O 7 MBCLK I/O 8 G

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 8 31 PCIE_TXN0 I 32 WL_SMDATA I/O 33 PCIE_TXP0 I 34 GND --- 35 GND --- 36 USBP3-_B

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 9 Standard v

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 97 NC I/O 8 NC --- 9 GND --- 10 NC I 11 NC I/O 12 NC --- 13 NC I/O 14 NC I/O 15 GND

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 10 PI N No. Signal name I/O PIN No. Signal name I/O 1 +0.9VSMDDR_VREF_DIMM --- 2 GND

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 1151 M_B_DQS2 I/O 52 M_B_DM2 I 53 GND --- 54 GND --- 55 M_B_DQ23 I/O 56 M_B_DQ18 I/O

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 12 103 +1.8VSUS --- 104 +1.8VSUS --- 105 M_B_A10 I/O 106 M_B_BS#1 I 107 M_B_BS#0 I 10

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 13155 GND --- 156 GND --- 157 M_B_DQ52 I/O 158 M_B_DQ53 I/O 159 M_B_DQ49 I/O 160 M_B_DQ

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 14 PIN No. Signal name I/O PIN No. Signal name I/O 1 HDMITX2P_ C --- 2 GND --- 3 HDM

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 15CN39 VGA Connectors PIN No. S PI Signignal name N No. al name 2 PEG_TXN15 1 EP G_RXN

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 16 60 GND 59 NG D 62 PEG_TXN5 61 EP G_RXN5 64 PEG_TXP5 63 EP G_RXP5 66 GND 65 NG D

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 17 AT 114 GND 11 G3 V A_MBCLK 116 EXT_VGA_RED 11 X N 5 E T_LVDS_BLO118 GND 11 X P_ON

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 18 158 5V 15 7 X160 5V 15 V9 3 162 X 16 V1 3 164 X 16 V3 3 166 DP_CAD 16 V5 3

Chapter 1 Hardware Overview Specification Parameter

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 199 LAN _ VCC4 --- 10 LAN _ LINKLED# --- 11 LAN _ ACTLED --- 12 LAN _ GND --- C

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 20 CN3 Card R tors PIN No. Sig PIN No. XD C XD _C X SD/MS_CLK_C S MS _C MS_CD#_C MS

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 21 CN46 SATA HDD Connectors IN No. l name I/O IN No. nal name I/O P Signa P Sig1 GND

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 22 11 TMPSPR-GND PR-SXP 12 TMPS 13 CLKDWN# 14 ALERT 15 PLTRST# 16 CLKREQ# 17

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 2323 E_RXN5 _S5 PCI O 24 +3V --- 25 D PCIE_RXP5 O 26 GN --- 27 GND --- 28 +1.5V

Pin Assignment Qosmio X500 Maintenance Manual (960-Q08) 24 CN6 SPDIF Connectors PIN No. Signal name I/O PIN No. Signal name I/O 1 GND --- 2

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-1Appendix. D Appendix D Display Codes D.1 Display Codes Table D-1-1 Scan codes (set

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-2 Table D-1-2 Scan codes (set

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-3Table D-1-3 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No. Keytop Ma

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-4 Table D-1-4 Scan codes (set

Chapter 1 Hardware Overview 1.4 Optical Drive (HD DVD-ROM & CD-R/RW Drive) The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-5Table D-1-5 Scan codes with left Shift key Code set 1 Code set 2 Cap No. Key top Make

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-6 Table D-1-6 Scan codes in Nu

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-7Table D-1-8 Scan codes in overlay mode Code set 1 Code set 2 Cap No. Keytop Make Break

Display codes Qosmio X500 Maintenance Manual (960-Q08) D-8 Table D-1-10 No.126 key scan

Appendix E Key Layout 1. United Status (US) Keyboard Figure US keyboard 2. United Status (US) Keyboard (Backlight) Figure US keyboard (Backligh

3. United Kingdom (UK) Keyboard Figure UK keyboard 3. United Kingdom (UK) Keyboard (Backlight) Figure UK keyboard (Backlight) E-2 - Qosmio X500 M

Qosmio X500 Maintenance Manual (960-Q08) F-1 Appendix F Appendix F Wiring Diagrams F.1 RGB Monitor ID Wraparound connector round connecto

Wiring Diagrams Qosmio X500 Maintenance Manual (960-Q08) F-2

Chapter 1 Hardware Overview Table 1-4-2 DVD Super M

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 13Table 1-4-

Qosmio X500 Maintenance Manual (960-Q08) Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba P

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Chapter 1 Hardware Overview Table 1-4-5 TSST DVD Super Multi drive specifications 15Qosmio X500 Maintenance Manual (960-Q08)

Chapter 1 Hardware Overview 1.5 Keyboard The Qosmio

Chapter 1 Hardware Overview 1.6 TFT Color Display The Qosmio X500 Ganel use CCFL to control backlight. 1.6.1 LCD Module with CCFL Backlight Figur

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Chapter 1 Hardware Overview Qosmio X500 Maintenance Manual (960-Q08) 191.6.2 CCFL

Chapter 1 Hardware Overview Qosmio X500 Maintenance

Chapter 1 Hardware Overview 1.8 Batteries The PC has the following two batteries.  Main battery  Real time clock (RTC) battery Table 1-8-1 l

Chapter 1 Hardware Overview 1.8.2 Battery Charging

Chapter 1 Hardware Overview Table 1-8-3 Data retaining time * If USB Seep and Charge function is enabled, the computer’s battery will discharge

Qosmio X500 Maintenance Manual (960-Q08) The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio X500

Chapter 1 Hardware Overview 1.8.3 RTC Battery The RT

Chapter 1 Hardware Overview 1.9 AC Adapter Table 1-9-1 lists the AC adapter specifications. Table 1-9-1 AC adapter specifications 25Qosmio X50

2-1 Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures

2-2 Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Contents 2.1 Troubleshooting...

Qosmio X500 Maintenance Manual (960-Q08) 2-3 2.9 Display Troubleshooting...

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  12 2.1 Troubleshooting Chapter 2 describes how to determine w

2 Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  32.2 Troubleshooting Flowchart Use the flowchart in Figure 2-

2 Troubleshooting Procedures Figure 2-1-1 Troubleshooting flowchart (1/2)4Qosmio X500 Maintenance Manual (960-Q08)

2 Troubleshooting Procedures Figure 2-1-2 Troubleshooting flowchart (2/2) If the diagnostics program cannot detect an error, the problem may be in

Qosmio X500 Maintenance Manual (960-Q08) Conventions This manual uses the following formats to describe, identify, and highlight terms and operat

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 6function to confirm which diagnostic test detected an error(s), and the

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  72.3 Power Supply Troubleshooting The power supply controller

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 8Table 2-2 DC IN icon DC IN icon Power supply status Lights red DC po

2 Troubleshooting Procedures Procedure 2 Connection Check The wiring diagram related to the power supply is shown below: Any of the connectors ma

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 10adjust it in the right temperature. If the battery pack is still not c

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  11Procedure 4 Replacement Check The power is supplied to the s

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 122.4 System Board Troubleshooting This section describes how to determ

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  13Procedure 1 Message Check When the power is turned on, the s

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 14Procedure 2 Diagnostic Test Program Execution Check Execute the follo

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  152.5 USB FDD Troubleshooting To check if the USB FDD is malfu

Qosmio X500 Maintenance Manual (960-Q08) Table of Contents Chapter 1 Contents 1.1 Features...

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 16Procedure 2 Diagnostic Test Program Execution Check Insert the Diagno

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  17Procedure 3 Connector Check and Replacement Check USB FDD is

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 18Check 2 USB FDD may be faulty. Replace it with a new one. If the prob

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  192.6 2.5” HDD Troubleshooting To check if 2.5” HDD is malfunct

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 20Procedure 2 Message Check When the power is turned on, the system per

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08)  21Procedure 3 Format Check The computer’s HDD is formatted usi

2 Troubleshooting Procedures Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform al

2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board. Th

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 242.7 Keyboard Troubleshooting To check if the computer’s keyboard is ma

2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be defective. Otherwise, they may b

Qosmio X500 Maintenance Manual (960-Q08) Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting...

2 Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 262.8 Touch pad Troubleshooting To check if the computer’s touch pad is

2 Troubleshooting Procedures Procedure 2 Connector and Replacement Check The connection of cable and board may be defective. Otherwise, they may b

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 282.9 Display Troubleshooting To check if the computer’s display is malfu

Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD/FL cable. FL inverter board i

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 30Procedure 4 Replacement Check Fluorescent lamp, FL inverter, LCD modul

Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioning or not, follow the troublesho

Troubleshooting Procedures 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, follow the troubleshooting procedures below as instr

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 33Check 2 Modem cable may be faulty. Replace it with a new one. If the pro

Troubleshooting Procedures 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting procedures bel

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 352.13 Wireless LAN Troubleshooting To check if the computer's Wireles

Qosmio X500 Maintenance Manual (960-Q08) 2.9 Display Troubleshooting...

Troubleshooting Procedures Procedure 2 Antennas' Connection Check The wireless LAN function-wiring diagram is shown below: Any of the connecti

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 37Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna o

Troubleshooting Procedures 2.14 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures b

Troubleshooting Procedures Qosmio X500 Maintenance Manual (960-Q08) 39Procedure 2 Replacement Check  If External microphone/Headphone does

Troubleshooting Procedures 2.15 Fingerprint Troubleshooting To check if the computer’s Fingerprint is malfunctioning or not, follow the troubleshootin

Troubleshooting Procedures 2.16 Bluetooth Troubleshooting To check if the computer’s Bluetooth is malfunctioning or not, follow the troubleshooti

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 1 Chapter 3 Diagnostic Programs

Test Program for Field. 2 Qosmio X500 Maintenance Manual (960-Q08) Chapter 3 Contents 3.1 ...

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 3 3.1 Tests and Diagnostics Software Overview This chapter explains how to use the

Test Program for Field. 3.2 Executing the Diagnostic Test DOS is required to run the Diagnostics Program. To start the programs follow these steps:

Qosmio X500 Maintenance Manual (960-Q08) Chapter 3 Diagnostic Programs 3.1 Tests and Diagnostics Software Overview ... 3-Error! Boo

Test Program for Field. The following menu displays: :Select item Enter:Decision item Esc:Escape TOSHIBA Sat

Test Program for Field. 4. Select the subtest you want to execute and press Enter. The following menu displays: 6 Qosmio X500 Maintenance Manual (9

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 7 NOTES: The Item2 and 3 of Test Parameter are not used by some tests. Go To Test

Test Program for Field. 8 Qosmio X500 Maintenance Manual (960-Q08) 3.3 Subtest names Table 3-1 lists the subtest names for each test program in the

Test Program for Field. Qosmio X500 Maintenance Manual (960-Q08) 9 Table 3-1 Subtest Names(2/3) No. Test Name No. Subtest Name 05 FLOPPY DISK TES

Test Program for Field. 10 Qosmio X500 Maintenance Manual (960-Q08) Table 3-1 Subtest Names(3/3) No. Test Name No. Subtest Name 10 MULTIMEDIA TEST

Test Program for Field. 3.4 System Test To execute the System Test select 01 from the Diagnostic Test Menu, press Enter and follow the directions on

Test Program for Field. 12 Qosmio X500 Maintenance Manual (960-Q08) Subtest 03 CPU Temperature This will display CPU Temper

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program The portion which PC and Te

Test Program for Field. The display of a test program and the set method of PC are shown below. Display of a Test Program Set method of PC