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Integrated Voice Mail
Voice processing applications help you improve customer service
by providing callers with instant attention, responsiveness, and
access to information.
Capabilities:
Simplify voice mailbox operation through a Toshiba IP or digital
telephone with LCD display and soft keys
Record calls directly into your voice mailbox with a single button
on your telephone
Communicate effectively both in and out of the office with other
employees and customers 24 hours-a-day, 365 days-a-year
Video Conferencing and Collaboration
Toshiba has made video applications virtually as easy to use as
traditional telephones with the Video Communication Solution
(VCS®). It’s 100 percent compatible with Strata CIX systems and
Toshiba telephones, delivering a very affordable entry point into
video communication and collaboration. Users can share Windows®
desktops and applications with each other, allowing them to enjoy
an affordable easy to deploy multimedia collaboration experience.
Strata Messaging
Voice Mail, Unified Messaging, Follow-me, Call Recording, and
LCD display and soft key integration applications run on a Linux®
operating system-based unified communications appliance that
connects via SIP to Strata CIX.
Media Application Server
Toshiba’s Media Application Server supports voice processing and
all value-added applications integrated within one platform that
connects to the Strata CIX via Ethernet.
Applications:
Auto Attendant
Voice Mail
Automated Speech Recognition
Text-To-Speech
Unified Messaging
Fax Integration
Interactive Voice Response
Automatic Call Distribution (ACD)
ACD Reporting
Toshiba-approved 3rd party Computer Telephony Integration (CTI)
and CRM applications
Strata Call Manager Unified Communications
FeatureFlex adaptability tools
eManager® browser-based system administration
My Phone Manager® browser-based personal telephone administrator
Video Communication Solution (VCS)
BIG APPLICATIONS FOR SMALL BUSINESSES
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