Toshiba SATELLITE U500 Manuel d'utilisateur Page 182
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Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your computer are
relatively easy to identify and solve. Others may require help from
your network administrator or the manufacturer of the software
program.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding. You
can exit the failed program without shutting down the operating
system or closing other programs.
To close a program that has stopped responding:
1 Press
Ctrl, Alt, and Del simultaneously (once), then click Start
Task Manager.
The Windows
®
Task Manager window appears.
- Satellite 1
- U500 Series 1
- User’s Guide 1
- Model: Satellite 2
- Associated Software Warranty 2
- Protection of Stored Data 2
- Critical Applications 3
- Industry Canada Requirement 4
- FCC requirements 4
- Disconnection 5
- Alarm Equipment 6
- Wireless Interoperability 7
- Wireless LAN and Your Health 8
- Regulatory Information 8
- Canada – Industry Canada (IC) 9
- EU Declaration of Conformity 10
- VCCI Class B Information 11
- Modem Warning Notice 11
- (1) (2) 12
- Device Authorization 13
- 5.375 x 8.375 ver 2.3 14
- Wireless Wi-Fi 15
- Link AR5B95 Series 15
- European Community Countries 16
- RTL8192E 18
- RTL8191SE 19
- RTL8187B 20
- Link 4965AGN 22
- Bluetooth 23
- wireless 24
- Regulatory statements 25
- Copyright 27
- Trademarks 28
- Computer Disposal Information 28
- Contents 29
- Introduction 37
- This guide 39
- Safety icons 40
- Other documentation 41
- Service options 41
- Chapter 1 42
- Getting Started 42
- Selecting a place to work 43
- Setting up your computer 45
- Connecting to a power source 46
- Charging the main battery 48
- Opening the display panel 49
- Turning on the power 50
- Setting up your software 51
- Adding memory (optional) 52
- Recovery option Description 62
- Creating recovery DVDs/media 70
- Enter. Select 73
- Using the TouchPad™ 75
- (Sample Illustration) 78
- Zooming in 78
- Zooming out 78
- HDMI™ Out port* 79
- RGB (Monitor) port 79
- *Available on certain models 79
- Connecting the display device 80
- Selecting video cables 80
- Fn + F5): 81
- Using an external keyboard 82
- Connecting a printer 83
- Turning off the computer 84
- Caring for your computer 94
- Chapter 2 96
- Learning the Basics 96
- Function keys 99
- Special Windows 99
- Backlit Keyboard 99
- Using the keyboard 100
- Starting a program 101
- Explorer 102
- Saving your work 103
- Printing your work 105
- Backing up your work 106
- Using the optical drive 107
- Toshiba’s online resources 115
- Chapter 3 116
- Mobile Computing 116
- Battery Notice 117
- Charging batteries 118
- Monitoring main battery power 120
- Changing the main battery 127
- Taking care of your battery 130
- Disposing of used batteries 132
- Traveling tips 133
- Chapter 4 134
- Exploring Your Computer’s 134
- Features 134
- Exploring the desktop 135
- Setting up for communications 137
- The Internet 140
- The World Wide Web 140
- Internet Service Providers 140
- Connecting to the Internet 141
- Surfing the Internet 141
- Internet features 141
- Exploring audio features 143
- Using the Web Camera 144
- Using an ExpressCard 145
- Using the Memory Card Reader 146
- Chapter 5 149
- Utilities 149
- TOSHIBA Assist 150
- TOSHIBA Application Installer 155
- Setting passwords 156
- Mouse Utility 163
- TOSHIBA Hardware Setup 164
- USB Sleep and Charge Utility 167
- TOSHIBA Zooming Utility 170
- TOSHIBA Button Support 171
- TOSHIBA Accessibility 172
- Fingerprint Logon 173
- TOSHIBA eco Utility™ 176
- TOSHIBA Service Station 177
- ConfigFree 178
- ConfigFree® 179
- Chapter 6 182
- If Something Goes Wrong 182
- The computer will not start 183
- F12 when the 184
- F12 several times.) 184
- Ctrl, Alt, and 185
- Del. The Windows 185
- The Windows 186
- Internet problems 188
- Checking device properties 189
- Memory problems 190
- Keyboard problems 192
- The screen is blank 192
- Display problems 193
- Error-checking 194
- Sound system problems 197
- ExpressCard 197
- problems 197
- checklist 198
- Resolving ExpressCard 198
- Printer problems 200
- The printer will not print 200
- Wireless networking problems 201
- DVD operating problems 203
- Develop good computing habits 204
- operating 205
- operating system 206
- Hibernation mode 209
- Contacting Toshiba 210
- Toshiba voice contact 210
- Toshiba’s worldwide offices 211
- Appendix A 213
- Hot Keys/TOSHIBA Cards 213
- Hot Key Cards 214
- Application Cards 215
- Hot key functions 217
- Power Cord/Cable 229
- Connectors 229
- Glossary 230
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