1Digital Video RecorderXVS - DVS - HVSUser Manualmodel no.Please carefully read these instructions before using this product. Save this manual for fut
x RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of th
80 INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a use
81 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurr
82 Performing a Preview Search 1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image. 2. C
83 OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are nea
84 MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play
85 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume li
86 NOTES:
87 PAN / TILT / ZOOM This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Prese
88 PAN / TILT / ZOOM OVERVIEW The PTZ controls within the DVR allow for powerful control over the cameras. This can be extremely beneficial by in
89 Supported PTZ Protocols Protocols are added frequently. The supported list may contain new protocols that are not listed here. The current
xiCE NOTICE This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC (as amended b
90 ADVANCED PTZ SETUP Note Preset and Tour options may vary depending on the camera Creating and Viewing Preset Positions A Preset Position i
91 PTZ Address Settings Some protocols support software address settings. The RX Addresses and ID settings are compatible with a particular lin
92 CONTROLLING A PTZ CAMERA The Surveillix DVRs provide control for a PAN/TILT/ZOOM camera in two different ways. The first method is to use th
93 Using the On-Screen Compass 1. Click Setup on the Display screen. 2. Click PTZ. 3. Select the On Screen Compass check box to enable th
94 PTZ Tour Schedule Create PTZ Tour Schedule 1. Click Setup on the Display screen. 2. Click PTZ. 3. Click Tour Schedule to open the PTZ
95 BACKING UP VIDEO DATA This chapter includes the following information: • Overview • Saving Video to a DVD • Saving Video from a Si
96 BACKUP OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including
97 General Screen Overview The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, o
98 Clip Screen Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified
99 Scheduled Screen Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period,
100 NOTES:
101 LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: • Overview • Configuring TCP/IP Settings • Connect
102 LAN OVERVIEW The DVR can be easily connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded op
103 WEB VIEWER This chapter includes the following information: • Overview • Configuring the Web Viewer
104 WEB VIEWER OVERVIEW The DVR allows you to access video using Microsoft® Internet Explorer® 7. Highlights: View Live Video from most compu
105 Configuring the Server for Remote Connection 1. Click Setup on the main display screen. 2. Click Network. 3. Clear the Disable Remote
107 INCLUDED SOFTWARE SETUP This chapter includes the following information: • Emergency Agent Overview • Remote Software Overview •
108 EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alar
109 Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events. This number should be changed to
xiii Table of Contents PREFACE ...
110 Add Items to Alarm Confirm List 1. From the Option menu, click Setup. 2. Type the desired text in the box below the Alarm Confirmation Li
111 SEARCH ALARM WINDOW Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI f
112 REMOTE SOFTWARE OVERVIEW The DVR was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/I
113 Remote Software Setup Installing Remote Software 1. On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD sho
114 Configuring the DVR In order to access the DVR remotely, the DVR Server must be setup to allow remote connections. Time Out Value Specifi
115 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a
116 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is
117 SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVRs to be controlled using one comp
118 NOTES:
119 APPENDIX: SPECIFICATIONS XVS SPECIFICATIONS 4 (120 PPS) 16 (240V PPS) 16 (240 PPS) CPU Intel® CPU Storage (Hard Drive) 500 GB Standard /
xivConnecting a PTZ Camera ...
120 DVS/HVS SPECIFICATIONS 8 16 32 CPU Intel® CPU Storage (Hard Drive) 500 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up
xvCreate a Motion Area ...
xviAdd a New User ...
xviiPAN / TILT / ZOOM OVERVIEW ...
xviiiInstalling Remote Software ...
1PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the DVR and for troublesho
3INTRODUCTION PRODUCT DESCRIPTION A Surveillix XVS / DVS / HVS is a DVR, a server that performs as a High Definition Digital Recorder. By utiliz
4 FEATURES Toshiba’s Surveillix DVRs include the following new features: • Optimized and Designed for Microsoft® Windows XP Embedded® • Up to
5 CONTROLS AND CONNECTIONS This chapter includes the following information: • Input / Output Connector Locations • Front Panel Controls
6 FRONT PANEL CONTROLS The front panel of the DVR contains the devices that will be commonly used for data removal, retrieval, and backup replacem
7 DVS / HVS LOCKOPENLOCKOPENLOCKOPENLOCKOPENCooling Fan Air Intake DVD±RW Drive Hard Drive Array Hard Drive Activity & Power LEDs On / Off Pow
8 REAR PANEL CONNECTORS The rear panel of the DVR contains the connectors used to attach cameras, sensors, and relays to the DVR. Below are diagra
9 4 Channel DVI-D1394BNC Connectors for Video Input Cooling Fan Audio/Spot Monitor Output AC Power Connector RJ-45 Network Jack Fire Wire Audio •
iii Surveillix™ XVS/DVS/HVS User Manual Manual Edition 29100AD – MAY 2009 Printed in USA No part of this documentation may be reproduced in a
10 DVS/HVS 8/16 Channel CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 i n CH 10 i n CH 11 in CH 12 in CH 13 in CH 14 in C
11 32 Channel CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 i n CH 9 in CH 10 in CH 11 in CH 12 in CH 13 i n CH 14 i n CH 15 i n C
12 PCI Card Configurations 120 PCI Configuration 240V PPS PCI Configuration 240 PPS 8/16 Channel PCI Configuration RCA Video Out Audio Inpu
13 240 PPS 32 Channel PCI Configuration 480 PPS 16 Channel PCI Configuration 480 PPS 32 Channel PCI Configuration RCA Video Out S-Video Ou
14 NOTES:
15 GETTING STARTED This chapter includes the following information: • Included Components • Setting up the DVR Hardware • Optional Co
16 IDENTIFYING INCLUDED COMPONENTS Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following componen
17 OPTIONAL COMPONENTS To fully utilize the DVR’s potential; several optional Surveillix components are listed below. Contact the dealer for mor
18 KEYBOARD SETUP To attach the keyboard to the DVR, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine.
19 MONITOR SETUP The DVR has the following connections available to attach a monitor. SVGA Output To VGA Monitor. DVI-D Output To TV / Di
20 MAKING CONNECTIONS ON AN XVS Connecting a Video Source There are different types of Video Sources that can be plugged into the XVS including D
21 Connecting Sensors to the XVS Each XVS may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion
22 Connecting Control Outputs to the XVS Each XVS may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens,
23 Looping Outputs The 16 Channel XVS may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be
24 Connecting a PTZ Camera Setting up a PTZ Camera is simple. The DVR comes preassembled with an internal PTZ adapter. The cabling may be run up
25 MAKING CONNECTIONS ON DVS / HVS Connecting a Video Source There are different types of Video Sources that can be plugged into the DVR includi
26 Connecting Sensors to the DVS / HVS Each DVR has up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motio
27 Looping Outputs The 8/16 Channel DVS / HVS has up to 16 looping outputs. Depending on the destination of the looping outputs, each one may hav
28 Looping Output Termination When it is necessary to terminate a looping output, the DVR has built in termination that allows users to select in
29 HARD DRIVE ARRAY (DVS / HVS ONLY) Swapping a Hard Drive 1. Press the Hard Drive Power Button to turn off power to the hard drive being
vLIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems, Inc. (“ISD”) makes the following limi
30 TURNING ON THE DVR Once the cables and adapters have been properly connected it is time to turn on the power. To turn on the power follow thes
31 DVR BASICS This chapter includes the following information: • Turning the DVR on and off • Becoming familiar with the Display scr
32 SETTING THE TIME AND DATE 1. Exit to Windows by clicking the Exit button from the Display screen and selecting Restart in Windows Mode. (See
33 Importing DVR Settings 1. Exit to Windows by clicking the Exit button on the Display screen and selecting Restart in Windows Mode. (See the D
34 DISPLAY SCREEN Each time the DVR starts, the program defaults to the Display screen. The following diagram outlines the buttons and features u
35 CAMERA VIEW Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. Th
36 SCREEN DIVISION BUTTONS The Screen Division menu allows you to view cameras in groups such as two by two, three by three and four by four. The
37 SETUP OPTIONS This chapter includes the following information: • Setup Overview • Camera Setup • Motion • Frame Setup • Schedule
38 SETUP OVERVIEW The Setup options allow you to optimize your DVR by adjusting things like camera names, reboot schedules, recording schedules a
39 CAMERA SETUP Set Up New Camera 1. Attach camera to the rear of the DVR chassis. 2. Click Setup on the Display screen. 3. Click
vi IMPORTANT SAFEGUARDS 1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and o
40 NETWORK VIDEO Supported IP Camera Manufacturers ACTi Arecont Vision Axis Brans D-Link IQeye Lumenera Mobotix Panasonic Pixord Samsung
41 Connecting with Camera Finder 1. From the Display screen, click Setup. 2. Click the Network Video tab. 3. Click the Add/Remove Device t
42 Camera Configuration The Camera Configuration tab displays information on all cameras (analog and network) connected to the Surveillix DVR
43 HVR Upgrade and Registration Have the following information available before registering the HVR upgrade. HVR Software Serial Number: That
44 5. Verify the information. 6. Click Next if the information provided is correct. 7. Once validated, the user will be provided with the
45 MOTION SETUP The DVR allows the user to adjust several different Motion Settings and create motion detection areas. Create a Motion Area 1
46 Activating an Alarm on a Motion Event 1. In the Motion Setup window, select a camera to edit from the Camera list. 2. Create a motion are
47 FRAME SETUP OVERVIEW The Frame Setup menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When confi
48 Frame Setup (Real Time Models) Frame Select Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a rem
49 Maximum PPS Table PPS Breakdown for Each Resolution Resolution CCTV x480 model x240 model 360x240 1CIF 480 PPS 240 PPS 720x240 * 2CIF
vii IMPORTANT SAFEGUARDS, continued 16. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personne
50 SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day, tim
51 Sensor Schedule The Sensors will supersede all other types of recording modes (Motion and Continuous). Regardless of the recording schedule o
52 Create a Recording Schedule 1. Select a day to begin creating the schedule for -or- click Single Day Selection, enabling Multi Day Selection,
53 Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’
54 System Restart Setup System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified p
55 SENSOR SETUP The Alarms setup window allows you to enable, disable and configure Sensors and Relays (Control Outputs). Configure Sensor Respo
56 Activate PTZ Preset on Sensor 1. Create a PTZ Preset Position. See instructions in the PTZ Setup chapter. 2. Click Setup on the Display s
57 GENERAL SETUP Function Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt. Only an authoriz
58 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second of any camera, using sensor or moti
59 TV-Out Setup (Multiplexer) The Multiplexer TV Out card is an optional upgrade that allows users to output video in a sequence or a matrix disp
viii NOTES ON CLEANING Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use
60 Control Multiplexer Mode Display 1. Click TV Out on the Display screen. 2. Click Multiplexer. 3. To change the camera that is display
61 Volume The volume control allows fine tuning of the volume settings on the DVR. Volume Options: • Slider Controls – Used to adjust the liter
62 Auto Sequence Setting Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled or when a Spot-Monitor o
63 NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent
64 PAN/TILT SETUP The Pan/Tilt Setup display allows enabling of PTZ cameras, creation of Presets, creation of Tours, and adjustment of camera spe
65 ADMINISTRATIVE SETUP Disk Management The Disk Management window is a native Windows function. This window displays the partition scheme and
66 Setting Up DDNS Dynamic Domain Name System (DDNS) is a service that provides a static address to simplify remote connection to the DVR. This s
67 User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assig
68 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR S
69 Status Check / Email General 1. Click Setup on the Display screen. 2. Click Administrative. 3. Click Status Check/Email. 4. Select
ix WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE
70 Storage Check 1. Set up the General and Users tabs first. (see above) 2. Select the Use Storage Check check box. 3. Define the number
71 SMART Information The SMART Information tab displays Hard Drive information. SMART Alert 1. Setup the General and Users tabs
72 INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current sched
73 SEARCH This chapter includes the following information: • Setup Overview • Daylight SAVIng Time • Index Search • Preview Search
74 SEARCH OVERVIEW The DVR has several options that allow the user to easily search through, and find, a particular section of video. From Motion
75 Adjust the Brightness of an Image 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at
76 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the DVR. The most basic involves selecting th
77 SAVE TO JPG OR AVI The DVR can export single images in a JPG Image file format and save video clips in an AVI format. Both JPG and AVI file f
78 Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. 1. Perform a search fo
79 Single Clip Backup Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera
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