Toshiba iES32 Manuel d'utilisateur télécharger pdf (Page 4)

Integrated Voice Mail

Voice processing applications help you improve customer service

by providing callers with instant attention, responsiveness, and

access to information.

Capabilities:

 Simplify voice mailbox operation through a Toshiba IP or

digital telephone with LCD display and soft keys

 Record calls directly into your voice mailbox with a single

button on your telephone

 Uniﬁ ed Messaging manages voice, fax, and e-mail messages

from your PC or telephone

 Fax Integration, Text-To-Speech, Speech Recognition, and

Interactive Voice Response applications enable you to add

advanced options as needed

 Communicate effectively both in and out of the ofﬁ ce with

other employees and customers 24 hours-a-day, 365 days-

a-year

Toshiba’s LVMU and iES16 models seamlessly integrate your

voice message processing on a single printed circuit card

inside your Strata CIX system—with no need for external

connections, standard telephone ports, or separate power

backup systems.

Strata Messaging

Voice Mail, Uniﬁ ed Messaging, Follow-me, Call Recording,

and LCD display and soft key integration applications run on

a Linux

operating system-based uniﬁ ed communications

appliance that connects via SIP to Strata CIX.

Media Application Server

Toshiba’s Media Application Server supports voice processing

and all value-added applications integrated within one platform

that connects to the Strata CIX via Ethernet.

Applications:

 Auto Attendant

 Voice Mail

 Automated Speech Recognition

 Text-To-Speech

 Uniﬁ ed Messaging

 Fax Integration

 Interactive Voice Response

 Automatic Call Distribution (ACD)

 ACD Reporting

 Toshiba-approved 3rd party Computer Telephony Integration

(CTI) and CRM applications

 Strata Call Manager Uniﬁ ed Communications

 FeatureFlex

adaptability tools

 Network eManager

browser-based system administration

 My Phone Manager

browser-based personal telephone

administrator

Toshiba Voice Mail Applications

THE POWER TO DO MORE

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Toshiba iES32 Manuel d'utilisateur Page 4

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